Terms of Service

By accessing or using the One World Wireless website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1. Services Description

One World Wireless is an authorized enrollment partner for the federal Lifeline Assistance Program. We facilitate enrollment for eligible low-income California residents and recruit and train field agents to conduct in-person enrollments throughout California. We do not directly provide wireless service — service is provided by our carrier partners in accordance with Lifeline program rules.

2. Eligibility

To receive Lifeline benefits through One World Wireless, you must:

• Be a resident of California
• Qualify through program participation (Medicaid/Medi-Cal, SNAP/CalFresh, SSI, Federal Housing Assistance, Veterans Pension) or income at or below 135% of the Federal Poverty Guidelines
• Not currently receive another Lifeline benefit within your household
• Provide accurate and complete information during the application process

Providing false or misleading information to obtain Lifeline benefits is a violation of federal law and may result in criminal prosecution.

3. One Benefit Per Household

The Lifeline program limits benefits to one per household. A household is defined as any individual or group of individuals who live together at the same address and share income and expenses. Applying for or receiving more than one Lifeline benefit per household is prohibited and constitutes program fraud.

4. SMS Messaging Terms

SMS Program Description: One World Wireless operates an SMS messaging program to communicate with agent applicants and customer inquiries. Messages may include application status updates, training schedule notifications, enrollment reminders, and responses to inquiries submitted through our website.

• Opt-Out: Text STOP to any message at any time to cancel. You will receive one confirmation message confirming your opt-out and no further messages will be sent.
• Help: Text HELP to any message for assistance, or contact us at (951) 631-1950 or admin@oneworldwirelesslifeline.com.
• Message Frequency: Message frequency varies based on your application status or inquiry. Recurring messages may be sent to agent applicants during the onboarding process.
• Message and Data Rates: Msg & data rates may apply. Check with your wireless carrier for details.
• Carrier Liability: Carriers are not liable for delayed or undelivered messages. One World Wireless is not responsible for any delays or failures in message delivery.
• Age Restriction: Our SMS program is intended for individuals 18 years of age or older. By opting in, you confirm you are at least 18 years old.
• No Sharing: One World Wireless will not share, sell, rent, or trade your phone number or SMS opt-in data with third parties for their marketing purposes.

For our full data practices, see our Privacy Policy.

5. Agent Terms

Individuals who apply to become One World Wireless agents agree to:

• Complete all required training before conducting enrollments
• Conduct enrollments only with genuinely eligible customers
• Never submit fraudulent or duplicate applications
• Comply with all Lifeline program rules and federal regulations
• Maintain accurate records as required
• Operate as independent contractors, not employees of One World Wireless

Agent compensation is based on approved enrollments only. One World Wireless reserves the right to withhold or claw back compensation for enrollments found to be fraudulent or non-compliant.

6. Website Use

You agree to use this website only for lawful purposes. You may not use our website to transmit harmful, offensive, or fraudulent content, to collect information about other users, or to interfere with the proper functioning of the website.

7. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted or error-free, or that any particular individual will qualify for or receive Lifeline benefits.

8. Limitation of Liability

To the maximum extent permitted by law, One World Wireless shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our total liability for any claim shall not exceed the amount paid by you to us, if any, in the preceding twelve months.

9. Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts of Riverside County, California.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to this page with an updated date. Your continued use of our services constitutes acceptance of the revised terms.

Questions About These Terms?

Contact us through our Contact page and we will respond within one business day.